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Keynotes:
Breakouts and
Communication
Teamwork: Understanding
&
Professionalism Businessperson |
Certified Speaking
Professional
Certified
Professional Development Trainer
Teamwork: Understanding And
Communicating With Others
How You Will Benefit
As
professionals, you’re confronted with much
more than a daily routine job. In the course
of a normal day, you must understand and
communicate with customers, coworkers,
managers and staff; face conflicts; give
and receive instructions; make agreements;
solve problems; deal with anger; give and
gain support; handle office politics; and
still do the best you can while maintaining
a professional image. But those around you
don’t always see it your way, do they?
Your life would be so much easier if you just understood why people act the way they do. This program can help!
You’ll learn how to recognize your own behavior and work style and how it affects your communication and interaction. You’ll also learn to recognize other people’s personality styles, understand what motivates them and turns them off, deal with them on their level, and speak their language so they will understand you better and be more willing (and able) to cooperate. You’ll learn how to say what you mean and ask for what you want in a way that will appeal to the particular person involved, which is the only way to be successful in your communication and as a team.
Possible Topics
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Why you and others behave the way you do and how to change it |
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How to recognize and deal with the four primary personality and communication styles |
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What’s really important to people |
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How men and women differ in their communication |
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How to be assertive, not aggressive |
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How nonverbal communication can make or break a situation |
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How to use Neurolinguistic Programming to your advantage |
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Setting the scene for a home court advantage |
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How to give and accept feedback and criticism |
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Using more powerful, persuasive, targeted words |
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How to express anger without being hostile |
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How to say no without feeling guilty or antagonizing the other person |
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How to get more cooperation from others |
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How to present your ideas clearly, concisely, confidently |
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Using “I” and “You” more effectively |
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Dealing with difficult people |
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Formulas for saying what you mean and asking for what you want |
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The best way to use your intrinsic abilities and personality traits to get the job done and the problems solved |
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Valuable interpersonal skills and practical, understandable techniques you can use immediately |
